Matt's Pizza 2014

Reviews

• ★ ☆ ☆ ☆ ☆
  Normally a very good pizza place in town. I used to order regularly from them. They had great service, always very accommodating and friendly. Until today, when I had placed a web delivery order for some fries and ice cream, asking that the fries be crispy. Then I get the customary call to confirm the order and told that if I am able to walk to the store and pick it up they will make the order, otherwise they will refuse the order as they cannot assure that the fries will be crispy as asked. Now, I have worked in kitchens/restaurants for over ten years, and during that time I have also worked as a delivery driver. During that time I have had to ensure not just crispy fries upon delivery of an order, but properly cooked steak, quail, goose, duck, etc. Never was I able to refuse an order because a customer wanted it cooked to their liking, in my experience that's what working in a kitchen is all about. Taking care of the customer. If you refused to cater to the customer, you lost your job! Not only that, but after having been a regular customer and spending way more than I should on pizza (sometimes in excess of $150.00 a week!) that was not complaining, just simply asking for my food to be cooked to my liking I'm still refused. So I get the owners phone number and call them to hopefully get this matter sorted out and get my food. After explaining the situation to them they contact the store, as they were not at the location, and that they would call me back in 5 minutes. So I wait, 5 minutes goes by, then 10, then 20. Still no phone call, not only can the owners not follow through on their word, they just swept the problem under the rug in what seems to be an attempt at hoping that the problem would fix itself!! In closing I would like to say this, no longer will I be taking my business there, nor will I recommend it as a good place to eat. Personally im appalled at how they treat their regular customers, considering that they are the ones helping to keep the business going. If it were possible to post a review with 0/5 stars I would, but unfortunately I have to give it some sort of rating....
  By Sean Ziegler, May 06, 2017
• ★ ★ ★ ★ ★
  Always have had good pizza and service :)
  By Jason Wolfe, November 15, 2016
• ★ ★ ★ ★ ★
  My family has gotten many delivery's from Matt's and we have never been disappointed
  By Catherine Braun, October 22, 2016
• ★ ☆ ☆ ☆ ☆
  Worst donair I have ever had, the meat wasn't even normal donair meat. The sauce was bitter and to thick(nasty very nasty), also ordered a poutine and there was barely any gravy and cheese. I have has a lot better and I will never order from there again
  By Pat Siever, August 28, 2016

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